Online gaming should be a fun form of entertainment — not a source of stress or financial burden. 96won provides the tools, guidance, and full support to help you play smart every time.
At 96won, we believe that online gaming — whether it's slots, baccarat, poker, Malaysia Super League Sports Betting, badminton, or e-sports — should be a fun and relaxing form of entertainment. Not something that causes stress, disrupts your daily life, or leads to financial hardship.
Responsible gaming means playing within your means, understanding the risks involved, and staying fully in control of your gaming habits. It's not about not playing at all — it's about playing smart, mindfully, and responsibly.
96won takes this responsibility seriously. We don't just provide a safe and fair platform — we also equip every member with practical tools to manage their own gaming experience. From daily deposit limits to self-exclusion options, all these tools are designed to keep you within your comfort zone.
It's important to understand that online gaming is a risky activity. Game outcomes depend on luck and probability — no strategy can guarantee a win. You should never wager money you can't afford to lose, and gaming should never be used as a way to solve financial problems.
Every ringgit you deposit at 96won should be treated as the cost of entertainment — just like buying a movie ticket or dining out. If you win, it's a welcome bonus. If you lose, it's the price of the entertainment you enjoyed. With this mindset, your gaming experience at 96won will always be positive and enjoyable.
Core Principles of Responsible Gaming: Set your limits before you play, stick to them, and stop when you reach them — no exceptions.
All these tools are available free of charge to every 96won member. Contact our customer support team via live chat to activate any of the following tools.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is set, the 96won system will automatically decline any deposit that exceeds your chosen amount. Your options: RM 50, RM 100, RM 200, RM 500, or a custom limit.
Set a maximum loss amount you're comfortable with over a given period. Once your accumulated losses reach the limit you've set, you won't be able to place additional bets until the reset period begins.
Control how long you play each day. Once your set time limit is reached, your gaming session will end automatically and you will be logged out of the 96won platform.
Need a short break? Step away from the platform for 24 hours, 72 hours, 7 days, or 30 days. During this period, you won't be able to log in or place any bets. Your account balance remains safe and will be available once the break period ends.
A stricter option for situations that require immediate action. You may apply for self-exclusion for 6 months, 1 year, 3 years, or permanently. Your account will be closed and cannot be reopened during the chosen period.
Receive automatic notifications when you've been playing for an hour, when your monthly deposits exceed 50% of your limit, or when your weekly losses surpass a threshold you set yourself.
How to activate: Log in to your 96won account → Account Settings → Responsible Gaming, or contact our customer support via 24/7 live chat. All tools are activated immediately upon request.
Be honest with yourself. If you recognise two or more of the following signs in your own behaviour, it's time to take control.
You plan to play for 30 minutes but end up playing for hours, or spend RM 200 when you only intended to spend RM 50.
After a loss, you increase your bets hoping to win back what you lost — this is a clear warning sign.
You lie to your partner, family, or friends about how much time and money you spend on gaming.
Money for rent, utility bills, food, or loan repayments is being used for gaming. This is a serious sign that requires immediate action.
Gaming has become an emotional need rather than entertainment when you feel uncomfortable not playing.
Borrowing money from family, friends, or financial institutions specifically to fund your gaming is a critical warning sign that requires immediate help.
Answer the following questions honestly. This is for your own well-being.
Open the 96won platform in your browser or mobile device and log in with your username and password. If you don't have an account yet, register for free.
Click on your profile icon or username at the top right corner of the platform. Select "Account Settings" or "Profile" from the dropdown menu that appears.
In your account settings, you will find a dedicated tab or section labelled "Responsible Gaming" or "Self-Control". Click on this section to view all available tools.
Choose the type of control tool you want to activate — deposit limit, loss limit, time limit, self-exclusion, or cooling-off period. Enter a limit value that suits your needs and budget.
Review the limit value you've entered and click "Save" or "Activate". Limits take effect immediately. Note: Limit reductions take effect right away, while limit increases may require a 24–72 hour reflection period.
Well done! You've taken a smart step to ensure your gaming experience at 96won stays enjoyable and responsible. If you need further assistance, our support team is available 24/7 via live chat.
Prefer to chat directly? Reach the 96won support team via 24/7 live chat and we'll help you activate any control tool within minutes.
96won provides a safe, fair, and enjoyable environment for all members in Malaysia. Sign up today and use our self-control tools for a positive gaming experience.
For users aged 18 and above only. Please play responsibly.